About the Shop:

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Terms and conditions

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Terms:

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

 

Disclaimer:

The materials on Staymusical web site are provided "as is". Staymusical Trading makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Staymusical Trading does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

 

Limitations:

In no event shall Staymusical Trading or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Staymusical Internet site, even if Staymusical Trading or a Staymusical Trading authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

 

Site Terms of Use Modifications:

Staymusical Trading may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

 

Communication:

When you use our service, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, SMS messages, mobile push notices, or notices and messages on this site, and you can retain copies of these communications for your records. By registering to our service, you may also receive communications regarding news, products, offerings and newsletters relating to our website. You may unsubscribe to promotional emails by clicking the Unsubscribe link on your email or in your account page. You may not unsubscribe to transactional emails that have important information regarding your order(s) or account.

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Privacy Policy:

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Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will only retain personal information as long as necessary for the fulfillment of those purposes.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

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Returns and Exchanges:

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At Staymusical, all our products are unused and in their original packaging. However, due to manufacturer or logistics errors, defects or problems may occur and we'll do our very best to resolve your issue as soon as possible.

Some of our products are shipped out with an international warranty, so if there is any manufacturer fault in your shipment, please contact us and we will advise you on the next step. If however, the defect is from our end, we will accept your product and exchange it for a new one.

If you are unsatisfied with your purchase for any reason, or it did not present itself to you as advertised, Staymusical will issue you a full refund or store credit for the product, provided that it is returned to us new condition in its original packaging. We'll also pay the return shipping costs if the result is of our error. If the reason for return isn't a result of our error, the cost of return shipping (AED 30) will be deducted from your refund.

You can request a return by contacting us by email; contact@staymusical.com, within 14 calendar days of your delivery. The item(s) will be picked up at a scheduled time convenient for you.

Refunds will be processed as soon as the item is received by us. Refunds may take 2-7 business days to show on your credit/debit card statement.

We hope you enjoy your shopping experience with us!

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Payment:

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We currently accept any valid credit or debit card. Any card with a Visa / Mastercard / American Express logo can be used for your purchase at Staymusical. This includes prepaid cards and Visa based e-dirham cards.

Cash on delivery is applicable as well.

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Contact us:

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Business Name: Stay Musical

Email: Contact@staymusical.com

Address Line1: 182-21 150th Avenue 
Address Line2: AUH 369224 
City: Springfield Gardens 
State: NY 
Zip Code: 11413 

 

Toll Free +1 (855) 230-0043